Collaborative Intelligence: Human and Machines are forming a League

Electricity is the greatest invention in history because it opened people up to a whole new world. In this information epoch, Artificial Intelligence is doing the same, i.e. adding light to the world and creating solutions to the most modern problems of the world. There is a reasonable fear that AI (so-called an immortal dictator […]

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Computer Vision: Mechanical Eye towards a better World

Nothing can replace nature’s way of visualizing and adapting the ecosystem around us, but what if human-assisted machine possesses capabilities of human vision i.e. recognising patterns, faces and rendering 2D imagery from a 3D world into 3D. A human eye has between six and seven million cone cells, containing one of three colour-sensitive proteins known […]

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Speech Analytics: Understanding the Unspoken Data that drives Better Consumer Experience

You receive a call and analyze the emotion, tone and stress in a customer’s voice; the reason for the call; satisfaction; data that provides you with Agent QM, Revenue Enhancement, Root Cause Analysis, Sentiment Analysis, Cost efficiency, Customer Loyalty etc in a few seconds. Is this even possible in 8 hours shift? Probably ‘Not’. That’s […]

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Techment: A Vision that Sparkled Sixfold in 6 Years

“Everyone should carefully observe which way his heart draws him, then choose that way with all his strengths.” Every successful company started with only ‘One Idea’, an idea that sparkled into the minds and ignited the little frenzy of passion to turn into a successful venture. Following the same destiny, an idea came into Mr […]

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